Remote Support Services
Online technical support that works on your schedule, not the other way around.
Remote support services for Mac-based businesses.
Struggling with chronic IT issues? LimeTech remote IT support services can help get your company back on track. We offer remote support services for a low monthly fee.
How does it work?
Using remote access software, we can safely port into your systems and resolve technical challenges. In many cases, you can work undisturbed, while we troubleshoot behind the scenes. Or, if you prefer, you can schedule an after-hours support session.
We work under a monthly contract that matches the exact needs of your business. Remote computer support is a safe, fast, and reliable solution for companies of any size.
The services you need.
You’re looking for remote IT support? Here’s what we can deliver.
- Remote computer support for Mac iOS desktops and MacBook Pro laptops
- Remote network support for Mac-based companies
- Emergency remote support (for companies under a monthly agreement)
- Limited onsite support for companies near Boston, MA and San Francisco, CA
Common issues.
Our remote support work addresses a variety of common IT issues that many companies face. Here are just a few.
- Troubleshooting of user issues
- Microsoft Exchange email issues
- Password and access privilege management
Software installations and updates- Connectivity and VPN problems
- Firewall, antivirus, anti-malware, and other security solutions
- Data backups, recovery, and file management
- Project collaboration + cloud computing solutions
Software installations and updates
Our approach.
Our approach.Honed over more than a decade of helping companies of all sizes, our approach emphasizes speed and efficiency.
- Specialization in Mac computers
- Fast and efficient resolution of issues
- Prescheduled support on a daily, weekly, or monthly basis
- Emergency support available for unscheduled needs
- Task requests can be submitted through our online ticketing request system
- Web-based invoicing process with automatic payment system
- Flexible contract terms to match the changing business climate
Want to learn more about LimeTech remote support services? Get a fast and easy quote.
LimeTech is a creative tech company with a focus on innovation and adaptive change. We use technical know-how, design skills, and deep experience in entrepreneurship to help companies advance their business goals. Do you need IT planning, mobile app development, web design, or remote work solutions that will take your business to the next level? Get in touch today and find out what we can do for you.
cloud computing cloud migration Mac remote work
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