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Your Privacy on the Web

Somebody's Watching You With widespread media attention on topic of domestic spying by the NSA, fear and paranoia are plaguing the interwebs. Beyond the conspiracy theorists, many regular folks are wondering about how to keep their information private and secure. We thought we would share some of the information related to web privacy that is widely available on the web.…

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Comparing Online Trouble Ticketing Systems

I know how time-consuming it can be to find the right help desk ticketing solution for your environment. We’ve spent hours researching this topic, creating demo accounts, and comparing functionality and pricing. I’m happy to have the chance to share some of my notes, to help save you time with the same process. For anyone not familiar with online help…

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