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When Your Phone System Fails

Client Case Study: Total Phone System Failure Nobody likes a crisis, but when one happens, the best outcome is a quick and effective resolution. Since we've been involved in the San Francisco Bay Area IT sector for over a decade, we've seen our share of crises. Along the way we've learned that when the alarms start ringing, you jump into…

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What Do We Actually Do?

Technology Support for Bay Area Businesses Having been in the IT industry for a while, we're pretty accustomed to getting "the look" when we tell non-techies what we do. You know what we mean.  It can range from a quizzical squint of the eyes, to a complete glazing over, to a wild casting about for something else (anything else!) to…

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Had It With Comcast?

If you've ever been in the unfortunate position of having to wait for Comcast to restore your internet service, then you've truly seen the bowels of purgatory. Well, misery loves company, so take solace in the fact that you're part of large and not-so-exclusive club. Check out Comcast's Yelp reviews (or AT&T's, for that matter), for an afternoon of hilarious…

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3 Funny Tech Videos

In honor of the Wednesday blahs, we wanted to share three of our favorite funny tech videos. No new releases, but great classics to turn that frown upside-down. From the annals of academia, a Windows prank or the tongue of angels?   Tech support, medieval-style.   A fun take on an old Michael Jackson classic. Not so sure about the…

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11 Questions to Ask Before Choosing a SaaS Vendor

Whether you’re searching for an online CRM system, a web-based registration program, or an Electronic Medical Records (EMR) service, you should take the research process seriously. After all, information is the lifeblood of your business. And, choosing an online vendor to handle your information should not be a decision based on blind faith. Many people use the terms online application,…

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Welcome to Suite #320

Well, it's official. After searching far and wide, we discovered the perfect office suite...across the hall from our old space. Three times the size, with more light and walls in the perfect shade of minty green. And did we mention the bamboo floors? Indeed, Suite #320 was a coup, and it marks a new chapter in the growth of LimeTech.…

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How to Escape from Voicemail System Limbo

As techies, we spend a lot of time on the phone with vendors, which means occasionally getting trapped in voicemail system limbo. Comcast, Microsoft, or BofA...you've been there, so you know the feeling. As someone with a four-syllable last name, this is a big pet peeve of mine. VM System: "To confirm your request, please say your name as it…

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