What is the Cloud?

What is the Cloud? Many small business owners are confused by the concept of cloud computing. We often get questions such as, “Where is my data when it is in the cloud?” or more commonly, “What is this cloud computing thing and why should I care?” Well, whether or not this technology is your game, it is worth understanding. The…

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11 Questions to Ask Before Choosing a SaaS Vendor

Whether you’re searching for an online CRM system, a web-based registration program, or an Electronic Medical Records (EMR) service, you should take the research process seriously. After all, information is the lifeblood of your business. And, choosing an online vendor to handle your information should not be a decision based on blind faith. Many people use the terms online application,…

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Life Gets Easier with Online Storage

  Which Box is Your Box?   Many small businesses and freelance workers struggle when it comes to sharing files and collaborating on projects from different locations or devices. There's nothing more tiresome than constantly emailing files to yourself or colleagues, while trying on stay on top of version control. FTP access can also involve tedious downloads and problems with…

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Comparing Online Trouble Ticketing Systems

I know how time-consuming it can be to find the right help desk ticketing solution for your environment. We’ve spent hours researching this topic, creating demo accounts, and comparing functionality and pricing. I’m happy to have the chance to share some of my notes, to help save you time with the same process. For anyone not familiar with online help…

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